Hospice of Michigan Recognized for Excellence in Comfort Care

The not-for-profit organization honored with national Hospice Honors recognition

ANN ARBOR, Mich., (July 23, 2020) – Hospice of Michigan (HOM)

has been recognized for providing exemplary care to patients and families by HEALTHCAREfirst through the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey. Quality care delivered by HOM teams in Alpena, Gaylord and across Southeast Michigan earned Hospice Honors status.

Hospice Honors is a prestigious program that recognizes hospice organizations providing the highest level of quality as measured from the caregiver’s point of view. Issued across a variety of health care disciplines, the CAHPS survey measures many aspects of consumer satisfaction between October 2018 and September 2019, including communication skills of providers and ease of access to health care services.

All Hospice of Michigan families receive the evaluation highlighting 24 quality indicator measures following a loved one’s passing. The Alpena, Gaylord and Southeast Michigan teams scored above the national average on more than 20 of the survey’s questions.

“The Hospice Honors recognitions are a result of a million small things done with consistent and genuine care for the wellbeing of Hospice of Michigan patients and families,” said HOM President and CEO Bob Cahill, “This is a testament to our care teams who support and believe in the not-for profit mission providing end-of-life care to every person, every time. We are honored to be highly-regarded by the patients and families we serve, and I’m personally honored to be a part of such a wonderful collection of hardworking and compassionate people.”

About Hospice of Michigan

A nationally recognized leader in end-of-life care, Hospice of Michigan (HOM) is the original – and largest – hospice in the state. A founding member of the NorthStar Care Community, the not-for-profit delivers the highest quality of care, raising more than $5 million each year to cover costs for the uninsured and underinsured. HOM offers a broad range of services to enhance the quality of life at the end of life. HOM also provides grief support and counseling, as well as caregiver education and support. A member of the NorthStar Care Community, HOM also provides palliative care through NorthStar Palliative Care, pediatric hospice care and compassionate support services through Jo Elyn Nyman Anchors Programs for Children, and education programs for physicians and health care professionals through the NorthStar Institute. The NorthStar Care Community also includes Arbor Hospice. In total, NorthStar Care Community members serve nearly 5,400 patients annually across Michigan’s Lower Peninsula. For more information, call 888.247.5701 or visit www.hom.org.